Privacy Policy
Your privacy is important to us
Last Updated: March 19, 2026
1. Introduction
Welcome to LPU NSS (National Service Scheme at Lovely Professional University). We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for an account
- Register for events
- Fill out forms on our website
- Contact us via email or phone
- Subscribe to our newsletter
Personal information may include:
- Full name
- Email address
- Phone number
- University registration number
- Course and branch details
- Date of birth
- Gender
- Blood group
- Address
- Profile photograph
- Payment information (processed securely through Razorpay)
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- Device information
3. How We Use Your Information
We use the information we collect for the following purposes:
Event Management
To process event registrations, send confirmations, and manage attendance
Account Management
To create and manage your user account and profile
Communication
To send you event updates, newsletters, and important announcements
NSS Hours Tracking
To track and credit NSS hours for your participation
Payment Processing
To process payments securely through our payment gateway
Analytics and Improvement
To analyze usage patterns and improve our services
Legal Compliance
To comply with legal obligations and university policies
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
With University Authorities
We may share information with LPU administration for academic and administrative purposes
With Service Providers
We use third-party services (Razorpay for payments, email services) who process data on our behalf
For Legal Reasons
We may disclose information if required by law or to protect our rights and safety
With Your Consent
We may share information with your explicit consent for specific purposes
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- SSL/TLS encryption for data transmission
- Secure password hashing
- Regular security audits
- Access controls and authentication
- Secure payment processing through Razorpay (PCI DSS compliant)
- Regular backups and disaster recovery plans
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Maintain NSS hour records (as per university requirements)
- Comply with legal obligations
- Resolve disputes and enforce agreements
After your graduation or upon request, we will delete or anonymize your personal information, except where retention is required by law.
7. Your Privacy Rights
You have the following rights regarding your personal information:
Access
Request a copy of your personal data
Correction
Update or correct inaccurate information
Deletion
Request deletion of your data
Opt-Out
Unsubscribe from marketing emails
To exercise these rights, please contact us at nss@lpu.co.in
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your login session
- Understand how you use our website
- Improve user experience
- Analyze website traffic
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
9. Third-Party Services
Our website uses the following third-party services:
Razorpay (Payment Gateway)
Processes payments securely. View their privacy policy at razorpay.com/privacy
Google Fonts
Provides web fonts for better typography
Font Awesome
Provides icons for better user interface
These services have their own privacy policies. We are not responsible for their practices.
10. Children's Privacy
Our services are intended for university students aged 18 and above. We do not knowingly collect information from children under 18. If you are under 18, please do not use our services without parental consent.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
LPU NSS Privacy Officer
Email: nss@lpu.co.in
Phone: +91 1824-517000
Office Hours: Monday to Friday, 9:00 AM - 5:00 PM
Address: LPU NSS Office, Lovely Professional University, Phagwara, Punjab 144411
Your Consent
By using our website and services, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our services.